Train & Stay · Legal
General Terms and Conditions — Train & Stay
Version 1.0 Valid from: 13 June 2026
§1 Contracting Party and Scope
(1) These General Terms and Conditions (hereinafter "Terms") apply to all bookings of the product Train & Stay (hereinafter "T&S") with:
Phangan Muay Thai Co., Ltd. Registered address: 116/2 Moo 1, Koh Phangan, Surat Thani 84280, Thailand Gym address: 116/18 Ban Tai, Koh Phangan, Surat Thani 84280, Thailand
Operating under the brand Venom Muay Thai Gym Managing Director: Rene Ruppert Company ID: 0013164210 Domain: venom-mt.com E-mail: hello@venom-mt.com Phone/WhatsApp: +66 65 238 2400
Hereinafter "the Company", "we" or "us".
(2) These Terms apply exclusively to the Train & Stay product. Separate terms apply to other offerings (Road to the Ring, Fight Night Tickets, Venom Gym Camps for external gyms).
(3) By completing a booking, you expressly accept these Terms. Deviating conditions only become part of the contract if the Company agrees to them in writing.
§2 Conclusion of Contract
(1) The presentation of the T&S product on venom-mt.com does not constitute a binding offer but rather an invitation to submit a booking request (invitatio ad offerendum).
(2) By submitting the booking via the website, you make a binding offer. The contract is concluded upon receipt of the automated booking confirmation by e-mail following successful payment.
(3) Minimum age and majority: By making the booking, you confirm that you are at least 18 years of age and physically fit to undertake twice-daily Muay Thai training. Persons under 18 years of age are excluded from the T&S programme.
(4) The T&S product is intended for individuals or adult couples; it is not a family or children's offering.
§3 Scope of Services
(1) Core service: The T&S package includes accommodation on the gym premises as well as participation in daily group training for the booked duration (1, 2, 3, or 4 weeks; longer stays on request). Meals are not included.
(2) Training programme: Group training takes place from Monday to Saturday twice daily (mornings 08:00–10:00 and afternoons 16:00–18:00, 2 hours each, all levels). No group training takes place on Sundays; the training facility (weights, heavy bags, free equipment) may be used freely for personal practice on Sundays. Private training is possible by arrangement with the Head Coach; the conditions are agreed on-site.
(3) Training equipment (gloves, shin guards, headgear) may be provided free of charge. Personal protective equipment such as mouthguard and groin guard is to be brought by you. The use of the training equipment is at your own responsibility.
(4) No-one is required to train. Participation in training sessions is voluntary. The booked package comprises the provision of training combined with accommodation as a single, unified service of the Company as a training camp. No pro-rata refund will be made for training sessions not attended.
(5) Competition participation not part of the package: The T&S package does not include participation in competitions. Should you wish to participate in a competition during your stay, this is in principle possible subject to consultation with and clearance by the Head Coach. Such participation takes place outside the scope of the contract agreed here, at your own responsibility and at your own risk; there is no entitlement to the arrangement of a fight or to a specific event. The regulations of the Sports Authority of Thailand and the liability provisions under §11 apply in addition.
(6) Accommodation types: Three accommodation types are available: Fighters Cabin (approx. 9 m² + balcony, single bed, air conditioning, 1 person); Double Aircon (approx. 6.5 m² + balcony, double bed, air conditioning, 1–2 persons); Bamboo Hut (approx. 4 m² + balcony, single bed, fan, mosquito net, no air conditioning, 1 person).
(7) Travel to Koh Phangan: To be organised by you. The scope of services includes only a single pickup at Phangan Pier (Thong Sala) at a pre-arranged time, as well as a single return transfer to the pier on the day of departure.
(8) Check-in: Monday to Saturday, 14:00 to 18:00. Check-out: Until 12:00. Different times — including check-in or check-out on Sundays — are possible by prior arrangement.
(9) Health disclosure: Before commencing training, you shall disclose to the on-site coaching team any pre-existing conditions, injuries or health-related limitations that are relevant for the safe performance of training. On this basis, the Head Coach may adjust or restrict the scope of training.
(10) Scooter and moped referral (not part of the contract): Upon request, the Company will refer you to a local scooter rental operator. The rental contract is concluded exclusively between you and the external operator; the Company is not a party to that contract. All rights and obligations arising from the rental (including liability, insurance, claims handling) are governed solely by the contract with the operator. The Company neither owes the provision of a vehicle nor accepts any liability for the rental. This is additionally pointed out during the booking process.
(11) The Company reserves the right, on operational grounds (illness of trainers, weather, force majeure), to adjust the content of individual training elements or reschedule them, provided that the overall scope is essentially preserved.
§4 Prices and Payment Terms
(1) All prices are stated in Thai Baht (THB) including the statutory value-added tax of 7 %.
(2) Payment methods and payment processing are handled via the methods offered during the booking process (in particular credit card, Apple Pay, Google Pay, PromptPay) through the payment service provider Stripe. The full booking amount is due immediately upon completion of the booking.
(3) Currency exchange rate risks (THB ↔ EUR/CHF and others) are borne by you.
(4) Any bank charges or foreign transaction fees levied by your card-issuing bank are not included in the price.
§5 Cancellation, Rebooking and Transfer
(1) Cancellations, rebookings and transfers must be made in writing by e-mail to hello@venom-mt.com. Decisive is the receipt by the Company.
(2) Voluntary cooling-off period (7 days): Within 7 days from the booking confirmation, you may cancel the booking without giving reasons and receive the full booking price refunded. The cooling-off period ends no later than 30 days prior to the date of arrival; for bookings made fewer than 30 days prior to arrival, no cooling-off period applies and the cancellation schedule under paragraph (3) applies immediately. There is no statutory right of withdrawal for this service; the 7-day period is granted by the Company on a voluntary basis.
(3) Cancellation after the cooling-off period:
| Time of cancellation | Refund |
|---|---|
| More than 60 days prior to arrival | 50 % of the booking amount |
| 60 days or fewer prior to arrival | no refund |
| No-show | no refund |
This schedule reflects the fact that places freed up at short notice cannot be reallocated.
(4) Free rebooking: Up to 14 days prior to arrival, you may reschedule the booking once, free of charge, to a later date within 12 months of the original date of arrival, subject to availability on the new desired date. Further rebooking or cancellation of the rescheduled booking is no longer possible; the entitlement lapses if the new date is not taken.
(5) Transfer to another person: Up to 7 days prior to arrival, you may transfer your booking to another person free of charge. For transfers at a later point (until and including the day of arrival), a transfer fee of 1,500 THB applies. In any case, the new person must meet all requirements (minimum age, physical fitness), accept the Terms in writing, and sign a declaration of awareness of risks at check-in.
(6) Refunds are made, as a rule, via the same payment method as the original payment. If a chargeback through the original payment provider is no longer technically possible (for example, because the payment has already been finally paid out to the Company), the refund is made by bank transfer; any fees arising in this context (in particular for international transfers) are deducted from the refund amount.
§6 Injury, Illness and Early Departure
(1) Injury or illness occurring prior to arrival: Upon presentation of a meaningful medical certificate, rebooking to a later date within 12 months may, at the Company's reasonable discretion, be granted. There is no entitlement to a refund.
(2) Injury or illness occurring during the stay: No refund is granted for days not used. Upon request, an extension of the stay against separate surcharge is possible, subject to capacity.
(3) Early departure for personal reasons (homesickness, lack of motivation, other private grounds) does not entitle you to a refund.
(4) Taking out travel cancellation insurance as well as international health and accident insurance lies within your own responsibility (see §7) and is strongly recommended.
§7 Insurance and Personal Responsibility
(1) Prior to your arrival, you are strongly advised to take out the following insurance policies:
a) Travel cancellation insurance — for the event that you are unable to travel due to illness, injury or other unforeseeable circumstances and the cancellation schedule under §5 limits the refund.
b) International health and accident insurance with explicit martial-arts coverage — for medical treatment during your stay as well as for injuries during training.
There is no obligation to take out any of the aforementioned policies; all financial consequences of inadequate or missing insurance are borne by you.
(2) Training at the gym as well as all related activities (including but not limited to padwork, clinch, sparring, running, strength training) take place at your own risk.
(3) All activities outside the scheduled training times (water sports, scooter/moped riding, diving, hiking, attendance at parties, etc.) take place exclusively at your own responsibility and are not part of the contractual services.
§8 Conduct and House Rules
(1) During your stay, the rules of the gym and the accommodation apply. You undertake to act respectfully towards trainers, fellow guests, local staff, and Thai culture.
(2) The Company reserves the right to exclude you from further participation in the T&S programme without refund of the booking price in case of serious violations. Serious violations include, in particular:
- physical violence outside the controlled training setting,
- consumption, possession or trafficking of illegal substances on the premises,
- theft or wilful damage to property,
- discriminatory, racist, extremist conduct or other conduct violating the dignity of others,
- repeated or serious disregard of the trainers' safety instructions,
- repeated disregard of the house rules.
(3) Violations of applicable Thai law (in particular drug law and criminal law) lead to immediate exclusion and will, where appropriate, be reported to the Thai authorities.
§9 Image and Film Rights
(1) In the course of training operations, images and video recordings are taken which the Company may use for marketing purposes (website, social media, promotional material).
(2) By making the booking, you agree to such use without deriving any claims therefrom (in particular no claims for remuneration).
(3) You may object to the use of your identifiable recordings at any time, without specific form, by e-mail to hello@venom-mt.com; from receipt of the objection, the Company will not use the recordings concerned further and will remove them from ongoing publications insofar as this is possible with reasonable effort and technically feasible.
§10 Data Protection
The Company's Privacy Policy applies to the processing of personal data. It forms part of these Terms.
§11 Liability
(1) The Company has unlimited liability for damages arising from injury to life, body or health that are based on an intentional or grossly negligent breach of duty by the Company, its legal representatives, or its vicarious agents.
(2) For other damages, the Company is liable only in cases of intent or gross negligence and in cases of breach of essential contractual obligations (obligations whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance you may regularly rely). In the latter case, liability is limited to the damage that is typical and foreseeable for this type of contract.
(3) Liability for loss, theft or damage to valuables, cash, or travel documents brought along is excluded to the extent legally permissible.
(4) The Company is not liable for damages arising from voluntary participation in activities outside training operations (see §7(3)).
(5) Mandatory liability under Thai product liability law and under any applicable mandatory consumer-protection law of your country of residence remains unaffected.
(6) Personal responsibility in training operations: Participation in Muay Thai training (including padwork, clinch, sparring) takes place at your own responsibility and at your own risk. Injuries arising in the course of sport-appropriate training operations — in particular through training partners or sparring partners — are part of the typical risk of the sport and do not give rise to any liability claim against the Company. The liability of the Company under paragraphs (1) and (2) remains unaffected.
(7) Scooter referral: The Company accepts no liability for damages arising from the use of a scooter or moped referred by the Company (see §3(10)).
§12 Force Majeure
(1) If performance of the contract becomes impossible or substantially hindered by force majeure (in particular natural disasters, pandemics, official orders, war, violent civil unrest), the Company may postpone or cancel the stay.
(2) In case of cancellation initiated by the Company, you will be refunded the booking price, less any demonstrably incurred non-refundable third-party costs. Further claims, in particular for reimbursement of travel or flight costs, are excluded.
§13 Applicable Law and Jurisdiction
(1) These Terms and the entire contract between you and the Company are governed by Thai law, to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods (CISG).
(2) The exclusive place of jurisdiction for all disputes arising out of or in connection with this agreement is Surat Thani, Thailand.
(3) If you are a consumer with habitual residence in a member state of the European Union or in Switzerland, you retain the mandatory consumer-protection rights of your country of residence, in particular rights of jurisdiction and mandatory protective provisions.
§14 Final Provisions
(1) Contract language: These Terms are provided in German and English. In the event of any discrepancy between the language versions, the English version prevails.
(2) Severability: Should individual provisions of these Terms be or become wholly or partly invalid or unenforceable, the validity of the remaining provisions shall not be affected thereby. The invalid provision shall be replaced by a valid provision that comes as close as possible to the economic intent of the invalid provision.
(3) Amendments: The Company reserves the right to amend these Terms with effect for future bookings. For bookings already concluded, the version valid at the time of booking applies.
(4) Form requirement: No oral side agreements exist. Amendments and supplements to this agreement must be made in text form (e.g., e-mail).
End of Terms — Version 1.0 — As of: 13 June 2026